FastCollab FAQ
Can we get a free trail for FastCollab?
Please send your request by filling Contact Us form. We’ll take 2 days time to validate your request and will send demo URL via mail.
How do you sell FastCollab? On SaaS basis or Standalone web application?
We offer FastCollab as a standalone web application. You just have to pay one time license fee and we install and configure it on your server.
What are licensing terms & conditions?
On purchase, we offer one server license with unlimited users support. The license cannot be resold or used on multiple servers.
What are the system requirements to use FastCollab?
Platform: Linux
Application Server:
Data Base:
Browser:
Can you customize FastCollab for us?
Yes. We can customize FastCollab as per your requirements on nominal hourly rate.
Is FastCollab available in other languages besides English?
At this time, FastCollab interface is only available in English, but FastCollab does allow UTF-8 character set so, you can enter content in many languages including Spanish, French, German, Japanese and Chinese.
Do you provide support?
We provide unlimited support via email, but we do not provide support over the phone. We do our best to respond to every email within just a few hours of receiving it. Just mail us at info@rightwaysolution.com
Whenever I try to log in, the login page just reloads and doesn't display an error message. What's up?
The most common cause of this is that your browser isn't set to accept cookies. Turn on cookies in the browser so the application can track your session. Another possibility is you have a firewall or security system set up that is too strict. It's preventing cookies from being accepted or JavaScript from being run. FastCollab needs both cookies and JavaScript in order to function properly.
Do you provide help on how to use the software?
Yes, please go through the Quick Tour to understand how the software works. In case you need more details and help to run the software, just call us or e-mail us at info@rightwaysolution.com
